Techniques and Sample Outputs that Drive Business Excellence

This book in the Little Big Book series discusses the most common set of tools and methodologies used in managerial, strategic planning, project selection and organizational improvement projects that are referred to throughout The Little Big Book series. It presents the concepts and techniques that must be mastered by anyone managing an improvement project. Covering a large number of tools and techniques, the book supplies concise operating guidance that is adequate to help readers understand how to use that tool. It also includes examples of how the tools are used.