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The Best Service is No Service

- How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs

av Bill Price
The Best Service is No Service av Bill Price
Om The Best Service is No Service

Praise for The Best Service Is No Service "A very sharp and practical treatise on why so many call centers and service operations are playing with the wrong deck of cards altogether. We strongly recommend it to anyone involved in customer service issues. " -Don Peppers and Martha Rogers, Ph.D.

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  • Språk:
  • Engelska
  • ISBN:
  • 9780470189085
  • Format:
  • Inbunden
  • Sidor:
  • 336
  • Utgiven:
  • 9 April 2008
  • Mått:
  • 157x233x31 mm.
  • Vikt:
  • 598 g.
  I lager
Leveranstid: 4-7 vardagar
Förväntad leverans: 11 Oktober 2024

Om Bill Price

Se alla böcker av Bill Price

Beskrivning av The Best Service is No Service

Praise for The Best Service Is No Service "A very sharp and practical treatise on why so many call centers and service operations are playing with the wrong deck of cards altogether. We strongly recommend it to anyone involved in customer service issues. " -Don Peppers and Martha Rogers, Ph.D.

Användarnas betyg av The Best Service is No Service



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