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The Lifebelt

- The Definitive Guide to Managing Customer Retention

Om The Lifebelt

In a world where there is increasing choice for just about every kind of product and service, winning and holding the best customers is key to the success of any business. Customer Relationship Management, or CRM, is a concept that senior managers in any kind of business ignore at their peril.

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  • Språk:
  • Engelska
  • ISBN:
  • 9780471498186
  • Format:
  • Inbunden
  • Sidor:
  • 300
  • Utgiven:
  • 16 Januari 2001
  • Mått:
  • 160x232x23 mm.
  • Vikt:
  • 652 g.
  Fri leverans
Leveranstid: 2-4 veckor
Förväntad leverans: 29 Maj 2024

Beskrivning av The Lifebelt

In a world where there is increasing choice for just about every kind of product and service, winning and holding the best customers is key to the success of any business. Customer Relationship Management, or CRM, is a concept that senior managers in any kind of business ignore at their peril.

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