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Top Tasks

- A How-to Guide

av Gerry McGovern
Top Tasks av Gerry McGovern
Om Top Tasks

Essence of Top Tasks is a prioritized list of what matters most to customers. You then continuously improve these top tasks based on evidence of customers trying to complete them. Developed as a result of 15 years of research and practice. Implemented by some of the world's largest organizations: Cisco, Microsoft, NetApp, IBM, Google, European Union, Toyota, Tetra Pak, and hundreds more. More than 300,000 customers have participated in Top Tasks studies in over 40 countries and 30 languages.

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  • Språk:
  • Engelska
  • ISBN:
  • 9781916444607
  • Format:
  • Häftad
  • Sidor:
  • 184
  • Utgiven:
  • 5. oktober 2018
  • Mått:
  • 228x153x13 mm.
  • Vikt:
  • 292 g.
  Fri leverans
Leveranstid: 2-4 veckor
Förväntad leverans: 17. december 2024

Om Gerry McGovern

Se alla böcker av Gerry McGovern

Beskrivning av Top Tasks

Essence of Top Tasks is a prioritized list of what matters most to customers. You then continuously improve these top tasks based on evidence of customers trying to complete them.

Developed as a result of 15 years of research and practice.

Implemented by some of the world's largest organizations: Cisco, Microsoft, NetApp, IBM, Google, European Union, Toyota, Tetra Pak, and hundreds more.

More than 300,000 customers have participated in Top Tasks studies in over 40 countries and 30 languages.

Användarnas betyg av Top Tasks



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