Truth About Managing People, The

Most management guides just don't work. Either they're too complex and academic, or they rely primarily on opinion and anecdote, not tested evidence. The Truth About Managing People, Fourth Editionisradically different - and that's why it's so remarkably useful. Top management author Stephen P. Robbins has distilled thousands of research studies, meta-analyses, and Big Data investigations into a set of 63 proven, tested solutions for today's toughest management problems. Each solution is presented quickly and concisely, in just 2-3 pages, so you can absorb them fast, and use them immediately. You'll find proven, up-to-date truths for hiring the right people and building winning teams; designing high-productivity jobs and rewarding the right behaviors; managing diversity, change, conflict, turnover, and staff cuts; overcoming self-serving bias, groupthink, and digital distractions, and much more. Updated throughout, this edition contains nine all-new chapters, covering the crucial importance of people skills, building emotional intelligence, loyalty expectations, employee engagement and mentoring, managing face-to-face vs. virtual teams, overcoming the downsides of teams, handling unacceptable workplace behavior, promoting creativity and innovation, and more. This is simply today's best and most enduring thinking on being a great manager: a set of truths you can and will use, every single day.