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Customer Service for Hospitality and Tourism

av Simon (University of South Carolina) Hudson
Customer Service for Hospitality and Tourism av Simon (University of South Carolina) Hudson
Om Customer Service for Hospitality and Tourism

A fully updated new edition of this bestselling text that explains not only the theory behind the importance of customer service but also acts as a guidebook for those wishing to put this theory into practice. With 10 new international cases focusing on how some in the hospitality sector have adapted - and thrived - during the COVID-19 pandemic.

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  • Språk:
  • Engelska
  • ISBN:
  • 9781915097149
  • Format:
  • Häftad
  • Sidor:
  • 324
  • Utgiven:
  • 20. mars 2022
  • Utgåva:
  • 3
  • Mått:
  • 246x189x23 mm.
  • Vikt:
  • 646 g.
  I lager
Leveranstid: 4-7 vardagar
Förväntad leverans: 26. november 2024

Om Simon (University of South Carolina) Hudson

Se alla böcker av Simon (University of South Carolina) Hudson

Beskrivning av Customer Service for Hospitality and Tourism

A fully updated new edition of this bestselling text that explains not only the theory behind the importance of customer service but also acts as a guidebook for those wishing to put this theory into practice. With 10 new international cases focusing on how some in the hospitality sector have adapted - and thrived - during the COVID-19 pandemic.

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