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Customer Service for Hospitality and Tourism

Customer Service for Hospitality and Tourismav Simon (University of South Carolina) Hudson
Om Customer Service for Hospitality and Tourism

Fully revised and updated with brand new material and cases on issues surrounding sustainability and AI in the context of customer services, plus a brand new chapter on 'Customer service and sustainability'. Explains not only the theory behind the importance of customer service but how to put this theory into practice.

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  • Språk:
  • Engelska
  • ISBN:
  • 9781917433105
  • Format:
  • Häftad
  • Sidor:
  • 352
  • Utgiven:
  • 30. april 2025
  • Utgåva:
  • 4
  • Mått:
  • 174x246x0 mm.
  Fri leverans
Leveranstid: Kan förbeställas

Beskrivning av Customer Service for Hospitality and Tourism

Fully revised and updated with brand new material and cases on issues surrounding sustainability and AI in the context of customer services, plus a brand new chapter on 'Customer service and sustainability'. Explains not only the theory behind the importance of customer service but how to put this theory into practice.

Användarnas betyg av Customer Service for Hospitality and Tourism



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