Difficult Conversations

Difficult Conversations is an insightful and thought-provoking book written by Douglas Stone. Published by Penguin Books Ltd in 2011, this book delves into the genre of self-help and communication. The book provides a comprehensive guide on how to handle difficult conversations in various situations, whether at work, home or in social settings. It is an invaluable resource for anyone seeking to improve their communication skills and navigate challenging dialogues with ease. The author, Douglas Stone, is renowned for his expertise in negotiation and communication. His writing is clear and accessible, making this book a must-read for anyone interested in personal development. Published by the esteemed Penguin Books Ltd, Difficult Conversations is a testament to their commitment to publishing high-quality, impactful books.

We know we must talk to a colleague, our boss or even a friend about something we know can be at least uncomfortable and at worst explosive. So we repeatedly mull it over until we can no longer put it off, and then finally stumble through a confrontation when we could have had a conversation. This work focuses on handling these exchanges.