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Understanding Customers

Om Understanding Customers

Aimed at the Understanding Customers Certificate CIM paper, this book is divided into six parts covering the social sciences, people as individuals, people in groups, people in society and people in organisations. Each chapter consists of: learning objectives and definitions; the theoretical background; exercises; issues to consider; and more.

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  • Språk:
  • Engelska
  • ISBN:
  • 9780750623223
  • Format:
  • Häftad
  • Sidor:
  • 320
  • Utgiven:
  • 13 Februari 1997
  • Utgåva:
  • 2
  • Mått:
  • 156x234x0 mm.
  • Vikt:
  • 600 g.
  Fri leverans
Leveranstid: 2-4 veckor
Förväntad leverans: 29 Oktober 2024

Beskrivning av Understanding Customers

Aimed at the Understanding Customers Certificate CIM paper, this book is divided into six parts covering the social sciences, people as individuals, people in groups, people in society and people in organisations. Each chapter consists of: learning objectives and definitions; the theoretical background; exercises; issues to consider; and more.

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